KONST Technology Co., Ltd. (康斯特科技股份有限公司) (“KONST,” the “Company,” “we,” “us,” or “our”) is committed to protecting the online privacy of users (“users,” “you,” or “your”) of our official website at https://www.konsttech.ai (the “Website”). This Privacy Policy explains how we collect, process, use, and protect the personal data you provide to us, and constitutes the notice required under Article 8 of the Personal Data Protection Act of Taiwan (the “PDPA”). Please read this Privacy Policy carefully.
By checking the box to accept this Privacy Policy and submitting a form on the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. Scope
This Privacy Policy applies to the collection, processing, and use of your personal data by the Company when you browse the Website, use any of its features (including the AI Training Calculator and the data center location search and comparison tools), or contact us through the “Contact Sales” form on the Website or the email address published on the Website.
This Privacy Policy does not apply to:
- third-party websites or services linked from the Website (including social media platforms such as LinkedIn, Facebook, and YouTube, and media coverage pages). Please refer to the privacy policies of those websites or services;
- any compute rental, colocation, construction, operations and maintenance, enterprise AI deployment, or other agreement separately entered into between you (or the organization you represent) and the Company, to the extent such agreement contains different provisions on the processing of personal data, in which case those provisions prevail; and
- data that you or the organization you represent store or process on computing resources, servers, or cloud environments provided by the Company, which are managed by you or that organization in accordance with the applicable agreement.
2. Personal Data We Collect
We collect the content and other information you provide when using the Website. The methods of collection and categories of personal data are as follows:
- Information you provide to us: When you complete the “Contact Sales” form or contact us by email or telephone, we will ask you to provide your company name, contact name, telephone number, email address, and a description of your requirements, which are necessary for us to respond to your inquiry (Personal Data Categories: C001 Identification of Individuals; C038 Occupation).
- Information collected automatically: When you browse the Website, our servers and technologies such as cookies automatically record internet usage data, including your IP address, browser and device type, operating system, pages viewed, time and duration of visits, and referring URL (Personal Data Category: C001 Identification of Individuals). Analytics cookies are activated only with your consent. See “Cookies” below for details.
- We do not collect, through the Website, any special categories of personal data specified in Article 6 of the PDPA, namely data concerning medical records, medical treatment, genetics, sex life, health examinations, or criminal records. Please do not include such data, or other information unrelated to your inquiry such as national identification numbers or financial account details, in your description of requirements.
- You may request the supplementation or correction of the personal data you have provided at any time, in the manner described under “Your Rights and How to Exercise Them” below, to keep it accurate.
3. How We Use Your Personal Data
- Purposes of collection: We process and use your personal data only within the scope of the following specific purposes (the codes in parentheses refer to the “Specific Purposes and Categories of Personal Data under the Personal Data Protection Act” published by the competent authority of Taiwan):
- Responding to inquiries, customer management, and services: forwarding your inquiry, based on the category you select, to our dedicated team for compute rental, construction projects, operations and colocation, investment and owner partnerships, enterprise AI deployment, or media relations for a response (090 Consumer, customer management and services).
- Contract negotiations: arranging proof-of-concept (POC) testing and data center site visits, providing quotations, and negotiating agreements (069 Contract, contract-like, or other legal relationship matters).
- Business operations: providing AI data center construction, compute rental and colocation, data center operations and maintenance, data center digital twin, and enterprise AI deployment services (181 Other business operations in accordance with business registration items or articles of incorporation).
- Product improvement, service optimization, and event planning: where you have consented to analytics cookies, using Google Analytics to collect information such as the types of content you view, the features you use, and the time, frequency, and duration of your visits, for our reference and statistical purposes in improving the Website’s content and services (157 Investigation, statistics, and research analysis).
- Website operations and information security: maintaining the proper functioning of the Website, preventing malicious attacks, and managing databases (135 Information (communication) services; 136 Information (communication) and database management).
- Recruitment: contacting and evaluating you where you submit a recruitment-related inquiry under the “Media & Others” category (002 Personnel management).
- Period of use: From the date of collection until the purposes above cease to exist. Where an inquiry does not result in an agreement, we will delete your personal data within two (2) years after our last communication with you, unless a longer retention period is required by law or necessary for our business operations (for example, to handle a dispute), in which case we will retain it for that period.
- Area of use: Within the territory of Taiwan (R.O.C.) and the regions described under “International Transfers” below.
- Recipients:
- the Company;
- our affiliates, where your inquiry relates to services within their scope;
- service providers engaged by us to process personal data on our behalf, including providers of website hosting, cloud services, email, customer relationship management, cookie consent management, and website analytics (Google Analytics, provided by Google LLC). We will appropriately supervise such service providers in accordance with Article 4 of the PDPA and Article 8 of the Enforcement Rules of the PDPA;
- data center operators with whom we work, where necessary to arrange site visits, POC testing, or other matters you request; and
- any party to whom disclosure is required by law, or requested by a judicial or other competent authority in accordance with law.
- Method of use: Your personal data will be used, by automated or non-automated means and within the scope of the purposes above, via email, telephone, written correspondence, video conference, and other means.
- We do not sell or rent your personal data to any third party. If we need to use your personal data beyond the specific purposes for which it was collected, we will do so in accordance with Article 20, Paragraph 1 of the PDPA and, where required, obtain your separate consent.
4. International Transfers
Because the Company has an office in Singapore, operates data center locations across Asia, Europe, and Australia, and certain service providers (such as Google Analytics) operate servers outside Taiwan (including in the United States), your personal data may be transferred to and processed or used outside Taiwan for the purposes described above.
When transferring personal data internationally, we will comply with the PDPA and any restrictions imposed by the competent authority under Article 21 of the PDPA, and will require recipients, by contract or other appropriate means, to implement appropriate personal data protection measures.
5. How We Protect Your Personal Data
- To respect your privacy, we use a variety of security technologies and procedures to protect your personal data, including industry-standard SSL/TLS encryption to secure the transmission of your personal data and restrictions on access by our personnel.
- In the event of any theft, alteration, damage, destruction, or disclosure of personal data, we will take prompt and effective measures to prevent further harm, notify you by appropriate means in accordance with the PDPA and applicable laws and regulations, and report the incident to the competent authority where it falls within the statutory reporting scope.
6. Your Rights and How to Exercise Them
- Pursuant to Article 3 of the PDPA, you may exercise the following rights with respect to your personal data held by us:
- to inquire about or request to review your personal data;
- to request copies of your personal data;
- to request supplementation or correction of your personal data;
- to request that we cease collecting, processing, or using your personal data; and
- to request deletion of your personal data.
- You may submit a request through the “Contact Sales” page of the Website or by email to service@konsttech.ai. To protect your rights, we will verify your identity when processing your request and may ask you to provide information sufficient to prove your identity. Such information will be used solely for identity verification.
- In accordance with Article 13 of the PDPA, we will decide whether to grant your request within 15 days after receiving a request for inquiry, review, or copies, and within 30 days after receiving a request for supplementation, correction, cessation of collection, processing, or use, or deletion. Where necessary, these periods may be extended, and we will notify you in writing of the reasons for the extension. We may charge a fee to cover the necessary costs of responding to requests for inquiry, review, or copies, in accordance with Article 14 of the PDPA.
- You may freely choose whether to provide your personal data. However, if you do not provide, or provide incomplete information in, the required fields of the form (company name, contact name, telephone number, email address, and description of requirements), or if you request that we cease processing or using, or delete, your personal data, the services we can provide may be limited, and we may be unable to respond to your inquiry or continue to provide services to you.
- Where any circumstance set out in the provisos to Article 10 or Article 11 of the PDPA applies (for example, where retention is necessary for our business operations), we may decline your request or retain certain data, and will inform you of the reasons.
7. Cookies
A cookie is a small text file written to your device by a website’s server through your browser. The Website uses cookies and similar technologies to keep the Website functioning properly, remember your preferences, and, with your consent, analyze how the Website is used.
- Types of cookies used on the Website:
- Strictly necessary cookies: These cookies are required for the Website’s basic functions and security and to record your cookie preferences. They are enabled without your consent. If you disable them through your browser, certain features of the Website may not function properly.
- Analytics cookies: The Website uses Google Analytics, a service provided by Google LLC, which uses cookies to collect information about your browsing activity (such as pages viewed, time spent on pages, device type, approximate geographic location, and referring URL) in order to compile statistics and analyze use of the Website. This information is presented in aggregated, statistical form, and we do not use it to identify any individual. For information on how Google uses this data, please refer to Google’s Privacy Policy (https://policies.google.com/privacy).
- Cookie consent: When you first visit the Website, a cookie banner will ask for your consent. Other than strictly necessary cookies, analytics cookies will be set only after you click “Accept” or enable them in your preference settings. If you click “Reject,” you may continue to browse the Website.
- Withdrawing consent: You may change or withdraw your consent at any time through the “Cookie Settings” link in the Website footer. Once you withdraw your consent, the Website will stop setting analytics cookies; however, the withdrawal will not affect processing carried out on the basis of your consent before its withdrawal.
- You may also set, disable, or restrict cookies through your browser settings, or install the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
8. Other Provisions
- We will take appropriate steps and use our best efforts to ensure the security of the personal data and usage records you provide through the Website while stored in our systems.
- Please note that no transmission of data over the internet can be guaranteed to be completely secure. Before using the Website, please assess for yourself the risks of interruption, loss, error, interception, interference, and other risks during data transmission.
- The Website is intended for businesses and professionals. If you are under 18 years of age, please provide personal data only with the consent of your legal representative.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, or wish to exercise your rights, please contact us at:
- Company name: KONST Technology Co., Ltd. (康斯特科技股份有限公司)
- Address: 18F, No. 55, Lane 47, Section 3, Nangang Road, Nangang District, Taipei City 115004, Taiwan
- Email: service@konsttech.ai
10. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. The amended Privacy Policy will be posted on the relevant page of the Website and will take effect on the date of posting. If an amendment involves a material change, such as a change to the purposes of collection or the recipients of personal data, we will provide prominent notice on the Website, and where your consent is required by law, we will obtain your consent separately.
This Privacy Policy is available in Chinese and English. In the event of any inconsistency between the two versions, the Chinese version shall prevail.
Last updated: October 5, 2026